EDI Managed Services.

Client Background

Global Manufacturing Talent Acquisition for Complex Projects

Our client is a diversified industrial technology manufacturing company committed to promoting sustainability and connectivity. With operations in over 20 countries and approximately 17,000 associates, they deliver innovative solutions to more than 100,000 customers across industrial, transportation, and electronics markets. The company generates annual sales of $2.4 billion and operates from over 50 global locations.

Solution we offered

Global Manufacturing Talent Acquisition for Complex Projects
  • Project Management: We managed the project execution, ensuring timely completion and smooth knowledge transfer.
  • Development & Integration: Using Bizlink, we integrated EDI data into the client’s JDE system, ensuring data accuracy and seamless operations.
  • Support & Maintenance: We established direct customer connections using protocols like AS2, SFTP, and VAN, while handling support tickets within SLA agreements.
  • Onboarding & Troubleshooting: We facilitated quick onboarding of trading partners and resolved data transmission and connectivity issues efficiently.
  • Scalability: Backup resources were provided to maintain service continuity and support scalability.

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Impact

Our strategic approach led to measurable results
Optimized Efficiency
Accelerated data processing and response times improved operational performance.
Data Integrity
Seamless integration minimized errors, ensuring consistent data exchange.
Scalable Operations
The enhanced infrastructure supported increased transaction volumes and future business expansion.
Reliable Support
Fast issue resolution strengthened relationships with partners and ensured uninterrupted operations.

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